U.S. Based Helpdesk Notifications
- Minutes to network event notification
- Hardware/Software predictive failure notifications
- Phone, email or text notifications
- Suggested steps to resolution via email
Tool for On-site Tech Staff
- Less menial work for tech staff, i.e., patch management, Windows update deployment
- Reallocation of current tech staff to important project work for increased utilization
Asset Reporting
- Executive level reporting & analysis
- Hardware warranty reporting & analysis
- Software version reporting & analysis
- Customizable reporting & analysis
Single Pane of Glass
for an Entire Organization- Remote control for technical staff
- Multiple O/S Coverage
- Standardized A/V & Malware
- No need for costly travel
Other Platinum Products
Platinum Sync
- Secure File Sharing
- Collaboration
- HIPPA Compliance
Mobile Device Management
- Remote control for Tech Staff
- Control of Proprietary Information
- Integrate mobile devices with Enterprise Systems
- Support for multiple platforms
Business Continuity
- Physical
- Virtual
- SAAS
